Azov Group LLC

Privacy Policy

Last updated: February 28, 2026

Azov Group LLC ("we," "us," or "our") operates BuildTrack Pro, a construction project finance management platform available at azovgroup.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform and services.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and company name provided during registration or account setup.
• Project Data: Construction project details, financial data, budgets, expenses, vendor information, and documents you upload to the platform.
• Usage Data: Log data including IP address, browser type, pages visited, and actions taken within the platform.
• Device Information: Device type, operating system, and browser information used to access our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the BuildTrack Pro platform and its features.
• Process and manage your construction projects, expenses, budgets, and financial data.
• Send you account notifications, including verification codes, project alerts, compliance reminders, and system updates.
• Communicate with you about your account, respond to inquiries, and provide customer support.
• Monitor platform security and detect, prevent, or address technical issues and fraud.
• Comply with legal obligations and enforce our terms of service.

3. SMS/Text Messaging

Message Frequency: Message frequency varies based on your account activity and project notifications. You may receive messages for account verification, security alerts, project status updates, and compliance notifications.

Message and Data Rates: Message and data rates may apply. Please consult your mobile carrier's pricing plan for details.

How You Consent to SMS: You consent to receive SMS messages when:

• An authorized administrator adds your phone number to your account during account creation, or
• You add or update your own phone number in your account settings.

By providing a phone number through either method, you expressly consent to receive autodialed SMS/text messages from Azov Group LLC at the phone number provided. Consent is not a condition of purchase or use of the platform.

How to Opt Out of SMS: You can opt out of receiving SMS messages at any time by:

• Replying STOP to any SMS message you receive from us, or
• Removing your phone number from your account settings within the platform.

After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you re-consent by adding your phone number again. For help, reply HELP to any message or contact us at support@azovgroup.com.

No Mobile Information Sharing: We do not share, sell, rent, or disclose your mobile phone number or any information collected through SMS opt-in/opt-out to third parties or affiliates for their own marketing or promotional purposes. Mobile information will only be shared with third parties when necessary to provide the SMS messaging service (i.e., our messaging provider, Twilio).

4. Data Sharing and Third-Party Services

We do not sell your personal data. We may share your information only in the following circumstances:

• Twilio: We use Twilio to send SMS/text messages for account notifications and alerts.
• Resend: We use Resend to send transactional email notifications (e.g., account verification, project updates).
• Sentry: We use Sentry for error tracking and application performance monitoring. Sentry may receive anonymized error data to help us identify and resolve technical issues.
• Legal Compliance: We may disclose your information when required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• JWT-based authentication with time-limited tokens.
• Role-based access controls to restrict data access.
• Regular security audits and monitoring.

6. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us at support@azovgroup.com. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as financial record-keeping obligations).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Opt out of certain communications, including SMS messages.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at support@azovgroup.com.

8. Cookies and Tracking

We use essential cookies and local storage to maintain your session, remember your preferences, and ensure the platform functions correctly. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

BuildTrack Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. TCPA Compliance

In compliance with the Telephone Consumer Protection Act (TCPA), we affirm that:

• We obtain express written consent before sending any autodialed or prerecorded SMS/text messages.
• Consent is obtained through clear disclosure at the point of phone number collection.
• We honor all opt-out requests promptly. Reply STOP at any time to unsubscribe.
• We maintain records of consent for all recipients of SMS messages.
• We do not send SMS messages for marketing purposes — all messages are transactional account notifications.
• Consent to receive SMS messages is not required as a condition of purchasing or using our services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@azovgroup.com
• Company: Azov Group LLC